DRIVER'S APP TERMS AND CONDITIONS

GO CHARIOTS LEGAL

READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING OUR SERVICES.

GOCHARIOTS TERM OF SERVICE:

These Terms and conditions of Service constitute a legally agreement (the “Agreement” and/or “Term of Services”) between you (“User” and/or “Third-Party Drivers” (“TPD”)) and GoChariots LLC., its representatives, affiliates, agents, labor force, officers, directors, employees, owners and co-owners (collectively, “GoChariots”, “Chariots”, “we”, “us” or “our”) governing your use of the GoChariots Digital Application (App), Website, Services, Technology, Vehicles and Facilities (collectively, the “GoChariots platform”).

PLEASE BE ADVISED:

You agree GoChariots LLC is free of any responsibilities of any matter while you are offering your ride-hailing services through our App (software, web-app, vehicles, or any other GoChariots platform related services).

TERMINOLOGY:

This applies to any user of GoChariots services anywhere, including users of the digital platform, website and other future services.

1- User

Person who requests ride-hailing services through our digital app.

2- TPD (Third Party Drivers)

Person who provides ride-hailing services to the users through our digital app.

You agree: 

(1) Waive your right of jury trial and (2) Waive the right submit any claim, legal dispute and controversies of any matter against GoChariots LLC on an individual basis, multiple individuals, mass, collectively, or consolidated in representing of any group of any kind. (3) Waive the right to jury trial against GoChariots, in case of any kind of accident or incident caused by a third-party event, even if this is related with or while you are using the GoChariots services through our platform (“driver”). (4) You agree in accepting the entire risk that may occur by using our services requested by yourself through our platform. (5) Your continued access and/or use of this platform after such posting constitutes your consent or acceptance to be bound by the terms and conditions or terms of services, as amended. (6) All Disputes and claims between us (each “claim” or “collectively claim”) shall be exclusively resolved by binding arbitration solely between you (“driver”) and in some cases with GoChariots (refunds or complains). (7) You waive your right of jury trial; submit any claim, legal dispute or controversy against GoChariots.

GO CHARIOTS SERVICES.

Our services denominated as a GoChariots Services Platform to provide solutions by whom requested (“Users”).

This platform offers you the opportunity of offer convenient ride-hailing service on demand; pairing your device with user’s devices; nearby your actual location.

Once you accept a user’s ride-hailing request, GoChariots will notify the user about your personal information as: Your photo, your full name, the information of your vehicle as well. Also, we will provide the user the estimate time arriving from your location to the user’s pick-up point. It is on your own discretion to accept or decline providing your services at any time, or cancel any trip while it is still on request or if it is while you already picked up the user. 

Third-Party Drivers Services.

TPD offer ride-hailing service using their personal vehicles through GoChariots platform, your vehicle(s) added to the platform most meet and or exceed the requirements requested by law; and they must be capable to offer this kind of services on prime conditions.

GOCHARIOTS DOES NOT PROVIDE TRANSPORTATION OF ANY KIND, PERSONAL OR COMMERCIAL, LOGISTIC SERVICES, CARRIERS OR SIMILAR. ALL THE SERVICES PRIOR MENTIONED ARE PROVIDED FOR THIRD-PARTY DRIVERS (TPD) WHO ARE NOT EMPLOYED BY GOCHARIOTS LLC. THE RELATIONSHIP BETWEEN YOU (TPD) WITH US DO NOT ALLOW YOU TO REPRESENT YOURSELF AS GOCHARIOTS REPRESENTATIVE, ASSOCIATE, EMPLOYEES OR AGENTS OF ANY KIND OR ANY WAY.

BACKGROUND ACTIVITY.

Services running in the background can consume device resources, potentially resulting in a worse user experience. GoChariots Driver’s App is built to limit the consume of data and battery while the app is idle.

For a better experience using our digital platform; GoChariots emphasizes that you keep all active notifications on, on your device while you are providing your services. 

The notification you will receive are such as:

1- Trip requests from users.

2- Push notification from users.

3- Push notifications from GoChariots.

4- Precise location 

It is also very important to mention that by keeping background notifications activated, it makes it easier for us to know your currently location and send you trips request from users nearby where you are active.

INFORMATION GOCHARIOTS COLLECT AND PRIVACY.

Our Compromise with you:

GoChariots will retain your information and personal data for as long as necessary for the purposes set out in this Terms and Conditions Policy only. When you accept and access the GoChariots Platform, you provide us with your private information through your device; and is not shared or transferred from GoChariots to other third parties such as: public or private entities, state or federal authorities, unless in response to a legal obligation to comply with a regulation, civil or criminal investigation, investigation or legal process. , resolve disputes and enforce this legal agreement related to GoChariots terms and conditions.

Usage Data is generally retained for a short period of time, except when Usage Data is necessary to strengthen the security and improve the functionality of the GoChariots Services.

The personal data we collect from you as a driver Are the following:

1- Full Name.

2- Full address

3- Drivers license

4- Phone number

5- Email

6- SSN

7- Photograph of the driver and the vehicle

8- Vehicle registration and

9- Copy of the driver's personal vehicle insurance (full coverage)

Please remember that your data may be deleted upon request to info@gochariots.com and we will respond to your request within 60 days of your request.

OUR LICENSE.

Subject to your compliance with these terms and conditions, GoChariots grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to access and use our platform on your personal device solely only. These digital services are forbidden to use it for commercial purposes. Any rights not expressly granted herein are reserved by GoChariots.

All intellectual property rights, services, name brands, and all interests related with GoChariots platform are and shall be owned by GoChariots entirety and absolutely.

These Terms of Service do not grand you any right on any service or right to ownership on GoChariots services and/or intellectual property, do not consider this terms and conditions as an intent of sale, trade or lease, except for the limited license granted to you herein. 

Modification and Termination to the Agreement

GoChariots may immediately terminate or modify these terms and conditions or any services that we provide with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.

GoChariots may amend the terms and conditions related to the services we provide every time we considered necessary. All the amendments will be effective when GoChariots update terms and conditions at this location or the amended policies and supplemental terms. 

Eligibility to use our Platform.

GoChariots platform may be used by who have the authority to comply with this agreement and it terms, conditions and obligations. 

The GoChariots Platform may not be available to drivers whom are inactive log in for long period of time or for those drivers who have had their account temporarily or permanently deactivated.

It is forbidden others or third parties to use your personal “Driver” accounts. You agree that you are the only one authorized person using your own account.

GoChariots have the right to cancel or deactivate any additional or duplicate accounts and the termination of your access to use our services. 

If you want to become a GoChariots TPDs, you shall be minimum 21 years old. 

GoChariots reserves the right to refuse access to you any time without previously notification.

RESTRICTIONS.

YOU SHALL NOT: 

(1)  Use, copy or remove any GoChariots copyrights, trade dress, trademark, services logos and marks, or any other notices propriety belong to GoChariots without express, written permission from GoChariots.

(2)  Reproduce, modify, prepare any of the GoChariots derivatives of any kind, It is forbidden to lease, reproduce, lend, redistribute, transmit, stream, transmit, publicly perform GoChariots platform and services or any portion of it without GoChariots permits. 

(3)  Decompile, interfere, modify, use reverse engineer or disassemble the Services, Platform or/and Web App except as may be permitted by applicable law.

(4)  Stalk, threaten, or otherwise harass any person inside the vehicles, or carry any weapons.

(5)  Use or post of information of any of the GoChariots platform services, third party driver’s services, ride-hailing services in fraudulent, obscene, sexually oriented, profane, harassing, or any illegal ways. 

(6) Deliberate use of any software, spiders, warms, scripts, robots to generate impressions or clicks, pinch, hack, decipher, decompile, burning, modified, scraping, surveying, translate, indexing or alter in one way or another the functionality of any aspect of our Services, Data, Networks, Platform and any property that belong to GoChariots.

(7) Use of false email address or other identifying information like websites, promotions, demos, promo codes, gift cards, trade or sale of merchandise with GoChariots logos, impersonate and misrepresent of any entity accessing the GoChariots Platform and Services.

(8) Discriminate against “Users” and “Driver” based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable law. Such discrimination includes, but is not limited to, any user refusing to provide or accept services based on any of these characteristics. Any user found to have violated this prohibition will lose access to GoChariots services. Applicable laws in certain jurisdictions may require and/or allow the provision of services by and for the benefit of a specific category of persons. In such jurisdictions, services provided in compliance with these laws and the relevant applicable terms are permissible under this policy.

(9) Authorize third parties to use your user or driver account.

(10) Authorize persons under the age of 18 to use GoChariots Platform at any time. 

(11) Lease, sub-lease or try to make a side business or no joint venture with the GoChariots Platform in benefit to third parties none related with this terms and conditions. 

(12) Use the GoChariots Platform for commercial purposes. 

DRIVING WITH GOCHARIOTS:

As a “driver” on the GoChariots platform, you acknowledge and agree that you and GoChariots are in a business relationship, and the relationship between the parties under this Agreement is solely that of THIRD-PARTY DRIVERS (TPD).

YOU AGREED THAT:

(1)  THIS IS NOT an employment contract in any way or any legal form.

(2)  You have a valid driver’s license, and you are authorized to operate a motor vehicle where the law applies.

(3) You will only provide GoChariots services using the vehicle(s) that has been reported under your account setup and approved by GoChariots.

(4) You will not drive or operate a public or common carrier or a vehicle with Taxi Logos, Taxi signs or Taxi badges while you are providing GoChariots ridesharing service.

(5) You will not be under the effect or alcohol or any other drugs while you are providing services through the GoChariots Platform. 

(6) You must keep your car in well maintained and drivable conditions for a better service expectation. 

(7) You will not attempt to defraud GoChariots using other alternatives methods of payment like (Square readers, CashApp, Zelle, Stripe or any other payment in any form outside GoChariots Platform). If we find out you are acting fraudulent, your account will be suspended.

(8) You have no authority to bind GoChariots as your employer, and you compromise not to hold yourself out as an employee, agent, associate or/and an authorized representative of GoChariots.

(9)  This agreement does not allow you to create or represent any no joint venture, Side Company, Franchise, or any agency relationship related with the GoChariots platform.

(10) It is forbidden and penalized to share the right of usage of GoChariots Services and Platform to persons not related or associated with this agreement. Lease or rent our platform to others will result on your account deactivation and may be subject to a lawsuit and jury trial against you. **

(11) Your acceptance that you are a Third-Party Driver (TPD) and you will be responsible to pay all applicable federal, state and local taxes based on your provision of Ride-Hailing Services and any other payments received by you through our platform.

(12) GoChariots does not control your general perform while you are providing services through this platform, GoChariots does not control your work schedule, you retain the right of where, when and for how long you will use the GoChariots platform.

(13) TPDs have the right to accept, reject or cancel trips requested by users on GoChariots platform. (Subject to GoChariots’s cancellation policies and fees).

(14) You must be at least 21 years old. 

(15) You must provide your personal auto insurance policy (Full Coverage) at all the time.

(16) GoChariots shall have not right to: 

     (a)Display GoChariots names, badges, logos or stickers on your car

          unless you want.

     (b)Force “Drivers” to wear uniforms with GoChariots logos or badges.

          unless you want.

(17) You acknowledge and agree that you have complete discretion to provide ride-hailing services or otherwise engage in any other business or employment activities, including but not limited to providing services like the ride-hailing services to other companies, and that GoChariots does not limit or restrict you from engaging in any such activity. 

(18) You acknowledge and agree that GoChariots is charging you a very low percent on realty of the total income caught from Users who request our services through our platform; that is why GoChariots will increase the percent on our commission annually.

(19) You shall refuse service to minors who are not accompanied by an adult. Not allow persons under the age of 18 to use GoChariots services and platform unless they are accompanied by an adult.

(20) You agree that GoChariots will obtain information about you, as criminal records, driving records to provide a safety and trustworthy journey to users. 

**You agree that you are bound by this clause and that if GoChariots finds that you commit fraud or allow persons outside of this agreement use our platform, you will be banned to use our platform and also you can face a law-suite trial where you have to pay all attorney fees and an amount up to $75,000 for misuse of the platform.

Vehicle Requirements for TPDs

· 4 doors vehicle not older than 10 to 15 years (Depending on the category your vehicle is assigned)

· Personal Auto Policy Insurance (full coverage). 

· Good drivable condition and non-cosmetic damage

· No Commercial Branding. 

Background Check Information for TPDs:

GoChariots will search for driver’s criminal record (where permitted by the authorities), driving history, license status and prior addresses. This background check is submitted during the driver’s application process. 

DISCLAIMERS, LIMITATION OF LIABILITY AND INDEMNITY.

Disclaimers

The following disclaimers are made on behalf of GoChariots, affiliates, subsidiaries, parents, successors, agents and assigns, and each of our respective officers, directors, employees, owners and co-owners.

The GoChariots Platform is provided on an “as is”basis and without any warranty or condition, express, implied or statutory.

GoChariots makes no representation, warranty or guarantee about the reliability, timeliness, complete, reliable, current, deletion, failure to storage, secure, uninterrupted, error-free, available, quality, suitability or always available of services, or will meet your requirements, that any defects in the GoChariots Platform will be corrected, or that the GoChariots Platform is free of viruses or other harmful components or any service or goods requested through the use of our Platform.

We disclaim liability for, and no warranty is made with respect to, connectivity, availability, accuracy, completeness, and reliability of the GoChariots Platform or Services, Third-Party Drivers’s Services, Ride-request Services, including with respect to maps, navigation, estimated fares, ETAs, and routing services. You are always responsible for your conduct and the consequences of your conduct while using our services.

GoChariots recommend you use the GoChariots Platform with a data plan with unlimited or very high data usage limits. GoChariots shall not be responsible or liable for any fees, costs, or overage charges associated with any data plan you use when you access the GoChariots Platform.

Limitation of Liability

GoChariots shall not be responsible for indirect or incidental punitive or consequential damage, lost profit, lost data, property damage or injury, incidents or accidents related with this platform or while “Users” and “Drivers” are using it. GoChariots Shall not be liable for any damage, liability or losses related with: (1) Sharing information, data, relationship or transaction between you and TPIC (2) your ability to access and use this service provided by this platform (3) you acknowledge Third-Party Drivers (“TPD”) provide ride-hailing services and they may not be professionals or licensed permitted. GoChariots will not be responsible for any reason for accidents, incidents, TPDs misbehavior and/or for any emotional or physically damage, and losses of any kind while you (user or drivers) are using our platform.

GOCHARIOTS DOES NOT PROVIDE TRANSPORTATION OF ANY KIND, PERSONAL OR COMMERCIAL, LOGISTIC SERVICES, CARRIERS OR SIMILAR. ALL THE SERVICES PRIOR MENTIONED ARE PROVIDED FOR THIRD-PARTY DRIVERS (TPD) WHO ARE NOT EMPLOYED BY GOCHARIOTS LLC. THE RELATIONSHIP BETWEEN YOU (TPD) WITH US DO NOT ALLOW YOU TO REPRESENT YOURSELF AS GOCHARIOTS AUHORIZED REPRESENTATIVE, ASSOCIATE, EMPLOYEES OR AGENTS OF ANY KIND OR ANY WAY.

Indemnity

You agree to indemnify GoChariots affiliates, subsidiaries, parents, successors, agents assigns and each of our respective officers, directors, employees, owners and co-owners.

You agree to be responsible in paying the arbitration and administrative cost (attorneys’ fee) if you file a claim in court. 

You agree GoChariots affiliates, subsidiaries, parents, successors, agents assigns and each of our respective officers, directors, employees, owner and co-owners are harmless from all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) if you:

(1) Violate any of this terms and conditions

(2) Your violation of the rights of any Third-Party Drivers.

BY AGREEING TO ARBITRATION, YOU UNDERSTAND THAT YOU ARE WAIVING THE RIGHT TO SUE GOCHARIOTS IN COURT OR HAVE A JURY TRIAL FOR ALL CLAIMS, EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS ARBITRATION AGREEMENT.

Account Registration for TPDs:

TPDs Information

If you submit your request to drive for GoChariots, we will collect the information you upload on your application such a: name, physical address, DOB, Driver’s license picture, “Selfie” every time GoChariots thinks it is necessary, social security number, vehicle model and personal auto insurance policy information and bank account to provide the payment from us to you.

Communications 

When you contact GoChariots or GoChariots contact you, including through surveys or research projects, we collect any information that you provide, including the contents of the messages or attachments you send to us.

Locations

The GoChariots Platform collects location information like GPS and WiFi data, IP address, and Bluetooth data, differently depending on your GoChariots app settings and device permissions.

This feature applies for both Users and Drivers as well while the platform is in use.

Communication between Drivers and Users

GoChariots is built with a third-party API to able the user to send push notification to the you while you are on your way to the user’s pick up location. 

COOKIES, ANALYTICS AND THIRD-PARTY RELATED TECHNOLOGIES. 

You have the right to choose whether to accept cookies. However, they are an important part of how our platform works. GoChariots using “Cookies”, Google Data Analytics (GDA), Beacons Technology and other third-party technologies collect information as: Device type, Operating System, Browser type and version, Website visited, Time of visit, IP Address, advertising identifiers, referring website, IP address and other information to make the functionality of our services and platform better.

TIPS AND TOLL ROADS FEES.
Tips

All the TPDs are who facing the road every day, and they are who deserves to collect the tips for their great customer service on any form they prefer; and that is why GoChariots already decided to allow all the TPDs to collect their tip via cash if they want.

We know it could be a little dangerous to carry on with cash so, be careful out there, Charioteer! 

Toll Roads:

GoChariots do not provide Toll-tags or offer any kind of incentives or payments to the TPDs for driving on pay roads. Usually, our rates are not calculated with a toll roads cost, so we recommend the TPDs to drive for non-toll roads. 

PAYMENT. 

Payment to TPDs 

You acknowledge and agree that GoChariots is charging you a low commission from every fare charged to the users who request our services through our platform; GoChariots knows it is not fair to deal with the daily traffic, vehicle's depreciation, food expenses, groceries, gas prices, tax payments and comeback home with the empty hands due the greedy way other companies handle their driver’s payoff. For your convenience and benefit we are granted you to earn a better rate with us, and you will be able to withdrawal/transfer your money through our App, every or every time as needed, you must know that a charges may applies per transaction.

OTHER DISCLAIMERS
Minors

GoChariots reserves the right to refuse the access to our platform to any person 21 years old or under, who try to offer service with our app.

We abide by the child protection policy against child abuse or abandon. 

Any suspicion of child abuse will be reported to the authorities. Our Services are generally not available for use by persons under the age of 18.

Neither GoChariots nor the third-party Drivers provides child restraint system and, neither GoChariots nor the TPIC are responsible for the safety of a child restraint system. Users must provide their own child restraint system and it is your obligation to ensure that the child restraint system is installed correctly, and that the child is properly secured in the child restraint system. 

Pets

Subject to your discretion, you may or may not allowed users take a small pet (service dog or cat) into your vehicle while you are providing service through our App. Users are obligated to secure their pets with a leash, harness or into a crate box or cage. Users are responsible for their pets does not cause any damage or a mess into your vehicle, in case of any damage or littering user will be charged for the repair or cleaning of your vehicle. 

COVID-19 Policy

Wearing a mask is still important to us but it optional for fully vaccinated passengers and drivers. Even if our vehicles are cleaned between every passenger, the third-party drivers reserve the right to refuse service to customers who do not wear a mask and are suspected of any symptoms of COVID-19.

Zero Tolerance Policy

Every TPD has a responsibility to drive safely and follow the established rules of the road. 

GoChariots has a zero-tolerance policy for the use of alcohol or drugs by third-party drivers while they are on duties.

If we receive reports of suspected impaired driving, the TPD will lose the right to access to GoChariots Platform, as stated in their agreement with GoChariots.

Firearms Prohibition Policy

Our goal is to ensure that everyone has a safe and enjoyable ride. That's why GoChariots prohibits TPDs from carrying firearms of any kind while working.

Anyone who violates this policy may lose access to our services and platform.

Discrimination Policy

GoChariots striving to provide safe, reliable, and high-quality service to everyone. GoChariots prohibit discrimination against users based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable law. Such discrimination includes, but is not limited to, any user refusing to provide or accept services based on any of these characteristics. Any User or TPD found to have violated this prohibition will lose access to GoChariots services and platform. Applicable laws in certain jurisdictions may require and/or allow the provision of services by and for the benefit of a specific category of persons. In such jurisdictions, services provided in compliance with these laws and the relevant applicable terms are permissible under this policy.

Human Trafficking Policy

Combatting human trafficking will require sustained commitments from many sectors that is why all GoChariots TPD can help human trafficking victims who are traveling alone or to report suspicion of abuse to the authorities.